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Birchwest Privacy Policy 

Last updated: December 14th, 2025

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Birchwest Management (“Birchwest”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.birchwest.ca (the “Site”).

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This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

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1. Information We Collect
 

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote request form

  • Request a consultation or assessment

  • Sign up for updates or promotions

  • Contact us by phone, email, or through social media
     

This information may include:

  • Full name

  • Email address

  • Phone number

  • Property address or general location

  • Project details or renovation needs
     

We may also automatically collect limited technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions on the Site
     

2. How We Use Your Information


We use your information to:

  • Respond to inquiries and requests

  • Provide quotes, consultations, or assessments

  • Communicate about your renovation project

  • Improve our website and services

  • Run marketing and advertising campaigns

  • Comply with legal and regulatory requirements
     

We only collect information that is reasonably necessary for these purposes.
 

3. Advertising & Analytics
 

We may use third-party tools such as:

  • Google Ads

  • Google Analytics

  • Meta (Facebook & Instagram) Ads
     

These tools may use cookies or similar technologies to:

  • Measure website traffic

  • Track form submissions or phone clicks

  • Deliver relevant ads based on your interactions
     

These providers may collect information in accordance with their own privacy policies. You can manage or disable cookies through your browser settings.
 

4. How We Share Information
 

We do not sell your personal information.
 

We may share information only:

  • With trusted service providers who help us operate our website or services

  • When required by law or legal process

  • To protect our rights, safety, or property
     

All third parties are required to protect your information and use it only for the agreed purpose.
 

5. Data Storage & Security
 

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.
 

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
 

6. Your Rights
 

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent to communications at any time
     

To exercise these rights, please contact us using the information below.
 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
 

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
 

Birchwest Management
Email: sebastien@birchwest.ca
Phone: 1 (613) 806-1050
Ottawa, Ontario, Canada

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